Can I access services if I’m not pregnant or postpartum?

Yes- please feel welcome. We have specialized training in perinatal psychology, but we are also well-versed in general mental health and health psychology. We also see clients trying to conceive or coping with loss as well as parents who are well past the first year postpartum.

Booking your appointment

Referrals are not required to book an appointment at The Well Parents Centre; however, some extended health insurers require a physician’s referral for coverage of psychological services. It is recommended that you check with your insurer prior to attending your first appointment.

The first appointment

The initial appointment is used to gather information about your presenting difficulties and relevant background information. This information is used to formulate an appropriate plan for treatment. A detailed interview will be conducted, and if needed, brief psychological tests will be administered. 

When you arrive for your first appointment, please take a seat in the main waiting area. Your psychologist will meet you in the area at the time of your appointment.

Session information

Sessions are 50 minutes long and typically occur on a weekly or biweekly basis. Regular sessions allow for development of the therapeutic relationship and consistent movement toward achieving therapy goals. Frequency of sessions will eventually be tapered off as you become more proficient at applying the skills and techniques learned in therapy.

Fees and payment

Psychological services are not covered by OHIP; however, many clients have extended health benefits through employee or private health insurance plans. These plans are likely to provide full or partial covered for services provided by a registered psychologist. Psychological services that are not covered by an insurance plan may be claimed as a tax deductible medical expense. Our fees are consistent with the guidelines recommended by the Ontario Psychological Association. Your Psychologist will discuss the fee with you prior to your first visit.

Payment for sessions is required at the end of each session. You will be provided with a receipt that you can submit for reimbursement to your insurance company, or the receipt can be saved for tax purposes. We accept credit cards, cheques, cash, or e-transfers. Please note that we are unable to accept debit cards at this time.

Late cancellations or missed appointments 

If you have to change or cancel an appointment, please notify us as soon as possible to avoid a late cancellation fee. We charge the full hourly rate for appointments cancelled with less than 24 hours notice. Please note that we will waive the cancellation fee for extenuating circumstances and this will be determined on a case-by-case basis.

Can I bring my baby?

Absolutely. We welcome you to bring your baby to all or some of your appointments. Some clients note that it is distracting for them, and opt to find childcare during their appointment or to book sessions by phone or video for this reason. Please make this decision based on your own needs, and know that we do not mind any fussing or crying, or attending to your baby’s needs. We have toys, books, and playmats ready for your baby to use.